HOW MUCH IS SHIPPING?
Shipping in the Continental U.S. is a flat rate of $9.95 per order. Shipping to Alaska, Hawaii or any U.S. territory is $19.95.
HOW ARE ORDERS SHIPPED?
All orders are shipped UPS, Spee-Dee Delivery Service and/or the United States Postal Service. Which ever is the best way for your destination will be used. You will receive an email with your tracking information once your order has shipped.
WHAT ARE YOUR INTERNATIONAL SHIPPING RATES?
We do not ship international at this time.
HOW LONG WILL IT TAKE TO GET MY ORDER?
Orders generally ship within 3-5 business days. Please allow 7-14 days to receive your order via standard UPS Ground, Spee-Dee Delivery Service or USPS.
CAN I SHIP TO A P.O. BOX?
We are unable to ship to P.O. boxes. Please provide a street address for delivery.
HOW DO I SHIP TO AN ADDRESS OTHER THAN MY BILLING ADDRESS?
Upon checkout you will be given the option of shipping to a different address.
DO I HAVE TO CREATE AN ACCOUNT TO SHOP AT HOME CABIN DECOR?
No, you do not. We have a Check Out button for those who do not wish to have an account. If you did create an account be sure to login before you shop.
WHAT PAYMENT OPTIONS ARE AVAILABLE?
We accept Visa, Mastercard, Discover, Paypal and Money Orders.
WILL I PAY SALES TAX?
Only if shipped in Minnesota.
WHAT IF I DON'T WANT TO ENTER MY CREDIT CARD INFORMATION ONLINE?
If you would rather call us with your credit card information, we also accept phone orders. Please call 320-532-4558. If you would like to fax your order, our fax number is 320-532-3963.
WHAT IF I WANT TO PAY WITH A MONEY ORDER?
If paying with a money order, you can complete your order online. We will hold your order until we receive your money order. Please mail your money order to:
HOME CABIN DECOR
38733 US HWY 169
ONAMIA, MN 56359 CAN I CANCEL MY ORDER AFTER IT'S BEEN PLACED?
Orders may be canceled within 24 hours of placing your order provided it has not been shipped. All cancellations are subject to a 3% processing fee.
WHAT IF THE ITEM IS OUT OF STOCK?
In the event an item is out of stock you will be contacted by phone or email with an anticipated ship date and given the option to wait for shipment or cancel the order. Failure by you to respond via phone or email will be deemed as an acceptance of anticipated ship date, and the item will be shipped when available.
WHAT IS YOUR RETURN POLICY?
If for some reason you are not completely satisfied with your purchase, you may return it within 15 days of receipt and receive either a store credit or a refund (less a 10% restocking fee and all shipping costs). To return an item, please pack it securely in the original box and contact us at 320-532-4558 to process your request. Merchandise returned without a return authorization will be refused and no credit given. We cannot accept returns sent C.O.D. You may use the shipping carrier most convenient for you.
DO YOU OFFER WHOLESALE DISCOUNTS?
Yes, we do offer a discount for wholesale accounts. The minimum order is $250 for your first order. Please contact us by cliking on the contact button at the top of the website OR give us a call at 320-532-4558 for further information. WHAT IF I HAVE A QUESTION THAT I DO NOT SEE HERE?
Email us your questions through our CONTACT US link at the top of the page or email us at info@homecabindecor.com, call us at 320-532-4558 or fax us at 320-532-3963 and we will be happy to help you.
